At Frederick KiDDS Pediatric Dentistry, we strive to make your child’s visit as smooth and stress-free as possible. Below, you’ll find important information to help you prepare for your appointment.

Appointments

Scheduling an appointment is the first step toward a healthy, beautiful smile for your child! You can book an appointment by calling our office or by completing our easy online appointment request form.

Patient Forms

To streamline your visit, we encourage new patients to complete the necessary forms ahead of time.

• Visit our Welcome Form or check out our Office Policy.
• Print, fill out, and bring the forms to your appointment to reduce wait time and allow us to attend to your child’s needs promptly.
• If you have any questions, feel free to contact our office for assistance.

Payment Options

We offer a variety of payment methods for your convenience:

• Cash, personal checks, and money orders
• Major credit cards: Visa, MasterCard, American Express, Discover
• Flexible financial arrangements available for comprehensive treatments—please contact us to discuss options.

Dental Insurance

We work with many insurance providers to ensure your child gets the care they need.

• Please contact our office to help verify insurance coverage and benefits.
• Patients are responsible for knowing their insurance coverage. Our team is happy to assist you with insurance-related questions.

At Frederick KiDDS Pediatric Dentistry, we are committed to providing a positive experience for every child while maintaining clear and fair policies to ensure efficient and effective care.

Appointments & Cancellations

• We kindly ask for 48-hour notice if you need to reschedule or cancel an appointment.
• Missed appointments without prior notice may result in a cancellation fee.
• Late arrivals may require rescheduling to accommodate all patients efficiently.

Insurance & Payment

• We accept most major dental insurance plans—please contact our office for details.
• Payment is expected at the time of service unless prior arrangements have been made.
• We accept cash, checks, Visa, MasterCard, American Express, and Discover.

Parental  and Sibling Presence & Behavior Guidelines

At Frederick KiDDS Pediatric Dentistry, we prioritize creating a focused and comfortable environment for your child’s dental care.

• We kindly request that only one parent or legal guardian accompany the child to the treatment area.
• School-aged siblings  are not permitted in the treatment area if they do not have an appointment. We encourage you to make alternative arrangements for their care during your child’s appointment or remain with them in the reception area..

Younger siblings (preschool age) are welcome in the treatment area but they must be seated with the accompanying adult at all times. We appreciate your cooperation in ensuring a safe and positive experience for all our young patients.

Sick Child Policy

At Frederick KiDDS Pediatric Dentistry, the health and safety of our patients and staff are our top priority. To maintain a healthy environment, we kindly ask that you reschedule your child’s appointment if they meet any of the following criteria:

• Fever within the last 48 hours: This includes a temperature of 100.4°F (38°C) or higher.
• Active wet cough and sneezing: This may indicate a contagious respiratory illness.
• Currently being treated for a communicable disease: This includes conditions like strep throat, pink eye, or other contagious infections.
• Positive COVID-19 test within the last 3 weeks: This includes both symptomatic and asymptomatic cases.

Family Policy: If two or more children within a family are sick, we ask that you reschedule the appointments for the entire family.

We appreciate your understanding and cooperation in helping us keep our office a safe and healthy place for all.

Inclement Weather Policy

At Frederick KiDDS Pediatric Dentistry, the safety of our patients and staff is our top priority. In the event of inclement weather, we will make every effort to decide about office closures or delays as soon as we have sufficient information.

Please refer to our social media pages on Facebook and Instagram for updates on weather-related closures. We will also do our best to contact patients directly if their appointments need to be rescheduled due to inclement weather. Please bear with us as appointments may not be rescheduled until the next working business day.

We appreciate your understanding and flexibility.